Compliance Made Easy With Easycare

Compliance Made Easy with EasyCare

At EasyCare, we prioritize compliance! We’re excited to offer qualifying dealers complimentary access to a comprehensive suite of online training through our partner, Mosaic Compliance Services. This program helps dealerships navigate the specific compliance needs of their F&I offices. For those seeking an all-encompassing Compliance Management System, Mosaic provides an extensive compliance package at a significantly reduced rate for EasyCare dealers.

Our robust compliance training equips you to fulfill the legal requirements for your F&I office and beyond, starting at no cost.

Fair Credit Policy & Program

The Consumer Financial Protection Bureau mandates that every dealership establish a Fair Credit Policy & Program. The National Automobile Dealers Association (NADA) has developed a model template for its members. The Compliance Essentials F&I program includes NADA resources, interactive online training, and policy acknowledgment to help you implement this effectively. It also features a memo template for finance sources requesting proof of your Fair Credit compliance efforts.

EasyCare Midwest Fair Credit Policy Program
Recruitment Services from EasyCare Midwest

Online Compliance Training

Regardless of a dealership’s commitment to compliance, understanding the law and its implications for the F&I office is essential for effective adherence. To educate F&I personnel, EasyCare offers engaging video-based training.

Additional Resources

  • Risk Assessment Tools
  • F&I Non-Negotiables
  • Compliance Articles Library
  • EasyCare Product Training Modules

Core Package & Upgrade Options

F&I Essentials

  • Online access to the NADA Fair Credit Program
  • Template responses for finance inquiries
  • Deployment of F&I non-negotiables
  • Downloadable compliance support reports
  • Initial “health check” via compliance survey (F&I personnel only)
  • Training and tools for Compliance Officers

Interactive Video Training Covers

  • Adverse Actions
  • Cash Reporting
  • Conditional Delivery
  • Credit Applications
  • Customer Signatures
  • Discrimination
  • Equal Credit Opportunity Act
  • Ethics
  • Fair Credit Policy
  • FTC Privacy Rule
  • FTC Red Flags Rule
  • FTC Safeguards Rule
  • FTC Telemarketing Rule
  • FTC Used Car Rule
  • Magnuson-Moss Warranty Act
  • Menu Vocabulary
  • Negative Equity
  • OFAC
  • Regulation M
  • Regulation Z
  • Risk-Based Pricing Rule

Comprehensive Compliance

Includes everything in F&I Essentials, plus:

  • Templates and assistance for developing policies such as:
    • Employee Handbook
    • F&I Policy
    • Sales Policy
    • Privacy Rule Policy
    • Fair Credit/Fair Pricing Program
    • Safeguards Rule
  • Verification and deployment of all policy documents
  • Deployment of non-negotiables for sales managers and associates
  • Additional training on:
    • Fair Credit Reporting Act
    • GAP
    • Non-negotiables
    • Retaliation
    • Sexual Harassment
    • Vehicle Service Contracts
  • And more
    Job-specific training for all dealership staff

Comprehensive Management System

Includes everything from Comprehensive Compliance, plus:

  • Third-party compliance reviews
  • Annual service
  • Secure upload of deal jackets to FTP site
  • 90-point compliance audit
  • Review of recorded transactions (if applicable)
  • Annual report for Red Flags Rule
  • Annual report for Safeguards Rule
  • Written summary report
  • Recap meeting with dealership staff via webinar
  • Web-based complaint resolution system for consumers