Customer Care Center
Your Dealership’s 7th Profit Center
Our mission is to enhance customer loyalty and CSI while creating opportunities for additional VSC, service, and vehicle purchases—all with minimal effort from you and your staff. With dealer-branded materials, we aim to draw more customers back to your dealership.
The EasyCare Customer Care Center reaches out to qualified customers without vehicle protection and those with expiring VSCs. We integrate our database with yours, leveraging multi-channel marketing for maximum impact.
Key Advantages:
- Increases CSI scores and service retention.
- Drives additional revenue from customers with expiring VSCs.
- Earn non-cancellable commissions on VSCs sold through our center while keeping full profits on dealership sales.
Your Path to a Stronger Team
Success starts with the right team. To support your dealership, we offer complimentary recruitment services that attract and manage job applicants at zero cost to you.
Just provide us with the positions you need to fill and the qualifications you’re seeking. We’ll filter through resumes and present you with the top candidates, saving you time on job postings and unqualified applicants.
Once you’ve hired the right individuals, EasyCare will set them up for success with engaging in-class and virtual training, plus a robust web-based compliance tool designed specifically for the F&I office.
Dealer participation programs vary, and the best fit depends on your unique objectives. At EasyCare, we begin by understanding your business goals and what you want from your reinsurance structure. We ensure you’re informed about your options, distribution mechanics, tax implications, and more—empowering you to choose the right program for your dealership.
Managing your reinsurance program is a continuous process, and we’ll be with you every step of the way.
Dealer Participation Cycle
Available Structures:
- Non-Controlled Foreign Corporation (NCFC)
- Controlled Foreign Corporation (CFC)
- Dealer-Owned Warranty Company (DOWC)
- Retrospective Premium Program (Retro)
The automotive market has changed dramatically, and pre-owned vehicles are now leading the way in sales growth. The MotorTrend® Certified program is the top national certified pre-owned initiative that sets your "other make and model" vehicles apart, allowing you to compete based on value instead of just price